Companies with ACH, Wires, or Positive Pay must use the new Treasury Portal. Learn More at our Treasury Services Page.
Companies with ACH, Wires, or Positive Pay must use the new Treasury Portal. Learn More at our Treasury Services Page.
Customer Service
(888) 775.6687
Customer Service
(888) 775.6687
Have a question and need an answer? Turn to our Frequently Asked Questions page to find a categorized list of your most common questions.
We’ve made banking easy, quick and simple. Online Banking is a completely secure service with many benefits:
Access your account balance, and transfer funds simply by calling in. Our phone banking option is available in English and Spanish for your convenience. Use the following steps to access your 24 hour Phone Banking Account:
Keeping track of your finances just got a whole lot easier with Mobile Banking from ChoiceOne Bank. You can stay in constant contact with your finances all from the comfort of your mobile device. It’s a fast and secure way to access your accounts from virtually any phone or mobile device. Mobile banking is compatible with most mobile devices that can send and receive push notifications or view web pages.
If you report a lost or stolen card after hours, please also contact ChoiceOne Bank at 616.887.7366 or toll-free at 888.775.6687 during business hours so we can take additional security and operational steps. Your safety and security are our top priority.
If you’re far away from our branch and have a large volume of checks, we’ve got you covered. Retain a copy of your check for 30 days and save a trip to our branch. Scan checks for deposit right from your desk using our remote deposit capture machine. You can make multiple deposits to multiple accounts and you can make deposits 24 hours a day. All deposited items are saved in the system for future research.
For more information about your remote deposit capture machine and for a free demonstration, contact us.
Keep your account safe and your identity secure. If you are a victim of Identity Theft here are some tips:
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Applying is fast and easy. Here’s what you’ll need to have ready:
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial Banks to obtain, verify, and record information that identifies each person who opens an account.
What this means for you:
When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We must also ask to see your driver’s license or other identifying documents.
Online Applications are available for residents of our service area including Kent, Newaygo, Muskegon, Ottawa, Montcalm, Oceana, Osceola, Ionia, Mecosta, Lake, Allegan, and Barry Counties in Michigan.