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Lost or Stolen

Debit Cards

Lost Debit Cards – temporarily turn your debit card on or off within digital banking:

  • Select Organize Dashboard (step can be skipped if your Card Management card is already enabled.)
  • Select Card Management
  • Select the Card you want to Lock
  • Toggle the green button to the left to Lock Card
    • Unlock the card by toggling the button to the right

Stolen Debit Cards - report stolen cards within digital banking:

  • Select Organize Dashboard (step can be skipped if your Card Management card is already enabled.)
  • Select Card Management
  • Select the Card you want to report
  • Select Report lost/stolen – please note once you select lost/stolen the card is permanently deactivated

During business hours you can call customer service support at 888.775.6687 to assist you in closing a debit card and ordering a new replacement card.

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