ATTN: Please be aware of text message scams that are circulating from various merchants, with a link to confirm purchase. DO NOT CLICK on the link. 

Due to weather conditions causing power outages, both our Egelston and Ravenna branches are CLOSED today. Our Norton branch is Drive-Up ONLY.

Check out our locations page for the next closest branch to you. 

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Lost or Stolen

Debit Cards

Lost Debit Cards – temporarily turn your debit card on or off within digital banking:

  • Select Organize Dashboard (step can be skipped if your Card Management card is already enabled.)
  • Select Card Management
  • Select the Card you want to Lock
  • Toggle the green button to the left to Lock Card
    • Unlock the card by toggling the button to the right

Stolen Debit Cards - report stolen cards within digital banking:

  • Select Organize Dashboard (step can be skipped if your Card Management card is already enabled.)
  • Select Card Management
  • Select the Card you want to report
  • Select Report lost/stolen – please note once you select lost/stolen the card is permanently deactivated

During business hours you can call customer service support at 888.775.6687 to assist you in closing a debit card and ordering a new replacement card.

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