A video teller is a function on some of our ATM’s that allows the ATM to function like a drive up.
This is available at our Grand Rapids location, and our Rockford location on Division.
This feature connects with someone in our call center that allows you to process transactions like you would with a normal teller. You can make deposits, cash checks, withdrawal money, or make loan payments.
The video tellers are available Monday through Friday from 8:30 AM to 5:30 AM.
On Saturday’s the ITM is available from 9:00 AM to 12:00 PM.