Treasury Management Solutions

 

HELPFUL RESOURCES

Watch helpful training videos here –> Treasury Management Training Videos

Download and review the training manual –> Treasury Management User Guide

 

WHAT’S NEW WITH TREASURY MANAGEMENT?

We are excited to announce major enhancements to our Treasury Management System! With this new version of our Treasury Management System, you will be able to access your financial accounts, transfer funds, send ACH payments, wire transfers, and safeguard your accounts with positive pay. Our user-friendly interface makes it faster and easier to access your financial information. Plus, now you can generate customized reports to better track your finances.

  • Improved configuration to provide a better user experience
  • Enhanced reporting options
  • Impressive, feature-rich capabilities
  • Faster speed with increased user control

 

TRANSACTION TIMES

Our Treasury Management solution offers flexible options, including ACH, online domestic wires, and online international wires. Whether creating a direct deposit to pay your employees, collections from church parishioners, or paying for a new product, Treasury Management offers a solution for you. Transactions posted after the times listed may process on the next business day.

  • 11 a.m. Same Day ACH
  • 11 a.m. Positive Pay Exception Cutoff
  • 3 p.m. Bill Pay (After cutoff, payments are sent next day)
  • 3:30 p.m. International Wire Cutoff Time
  • 4 p.m. Domestic Wire Cutoff Time
  • 4 p.m. ACH Cutoff
  • 5 p.m. Mobile Deposit Cutoff
  • 6 p.m. ATM Times
  • 8:30 p.m. Internal Transfer Cutoff

 

OUR SERVICES

 

Treasury Management – $20/MONTH ($2/batch – $0.12/item)

Our Treasury Management solution offers flexible options, including ACH, online domestic wires, and online international wires.

  • ACH credits and debits
  • Import your own ACH or CSV files
  • Online domestic and international wires
  • Personalized support and consultation

 

REMOTE DEPOSIT – $40/MONTH (Unlimited Items)

As you process your daily tasks, save a trip to the bank by using our Remote Deposit Capture solution. Take advantage of being in control of when and where you make your deposits. Run reports of items processed.

  • Deposit checks at your desk
  • Run reports of deposits
  • Personalized support and consultation
  • In-person setup and training

 

POSITIVE PAY – $20/MONTH (Unlimited Items)

Bad guys are clever. Protect your account with Positive Pay. Submit to us your check ledger, and we’ll send you a notice whenever we find a discrepancy of an item clearing. Prevent check fraud.

  • Import your own files
  • Quickly find checks missing from your ledger
  • Increase Security
  • Personalized support and consultation

 

SAME DAY ACH – $10/BATCH ($0.25/item)

Paying your employees or sending payments the same day should be painless. This solution is designed for small businesses who need to send funds the same day.

  • 10 a.m. cutoff
  • Send funds same day
  • Never miss payroll again
  • Personalized support and consultation

 

FREQUENTLY ASKED QUESTIONS – (FAQ’S)

How can I add a new user or manage my current users?

  • Users with Full Admin rights can manage and add users from the Admin tab in the top menu options.

Where do business users send ACH and Wires?

  • ACH and Wires transfers are found under the Payments tab across the top menu options

Can I send a same day ACH payment?

  • Yes, you can send a same day ACH payment until 11:00 a.m. Same day ACH only applies to Credit transactions.

How do I sign up for a Symantec VIP Token credentials?

How do I increase my ACH limit?

  • ACH Limits can be requested via email on company letterhead from a signer on the business account or by sending a message using the online banking messaging option. If approved, the increase can be made available within the same day.

What browsers do you support?

  • For the best experience we recommend using the latest version of your current browser

Can I set up a Seasonal ACH Limit?

  • Seasonal ACH Limits can be setup when a new or updated Treasury Management contract is signed. Seasonal ACH Limits are a convenient way to adjust limits on a yearly basis due to seasonal workers or end-of-year bonuses that may go above your defined ACH limit.

 

TREASURY HELP TEAM – CONTACT INFORMATION

Our Treasury Help Team are experts on all online business features. They provide training, advice, and troubleshooting for all of your online banking needs. If our Treasury Help Team does not readily know the answer, they will work with all needed parties to find the answer for you. They serve as your go to for all questions you may have. When you call, it rings a small and dedicated team to help you. There is no queue. There are no prompts to press 1. You will reach the team directly.

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    What You Will Need Close Warning

    Applying is fast and easy. Here’s what you’ll need to have ready:

    1. Your Social Security Number or Individual Tax Identification Number (ITIN)
    2. A US government-issued photo ID (e.g. Driver’s License, Passport, or State)
    3. A credit or debit card to fund your new account
    4. A valid email address

    IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

    To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial Banks to obtain, verify, and record information that identifies each person who opens an account.

    What this means for you:
    When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We must also ask to see your driver’s license or other identifying documents.

    Online Applications are available for residents of our service area including Kent, Newaygo, Muskegon, Ottawa, Montcalm, Oceana, Osceola, Ionia, Mecosta, Lake, Allegan, and Barry Counties in Michigan.

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