We are currently having intermittent issues with our online banking and are working to resolve the problem. Trouble logging in with Classic/Business Online Banking? Try using our: Alternate Login
Customer Service
(888) 775.6687
Customer Service
(888) 775.6687
Once you have logged into your online banking profile simply select the “Settings & Cards” tab from the navigation bar.
Under the “Personal” tab you will have the ability to change the Online Banking ID and Password. Online Banking ID and Password requirements are listed to the right.
If you are locked out of your account stop into a local branch or contact customer service at 888-775-6687 and they will be happy to assist you.
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Applying is fast and easy. Here’s what you’ll need to have ready:
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial Banks to obtain, verify, and record information that identifies each person who opens an account.
What this means for you:
When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We must also ask to see your driver’s license or other identifying documents.
Online Applications are available for residents of our service area including Kent, Newaygo, Muskegon, Ottawa, Montcalm, Oceana, Osceola, Ionia, Mecosta, Lake, Allegan, and Barry Counties in Michigan.