Search Knowledge Base by Keyword
- Can I open an account online?
- Can I order checks through any company or does it have to be through ChoiceOne?
- Do you have accounts to help parents save for their children?
- Do you offer anything to help customers who do not have credit?
- What is a health savings account (HSA)?
- What is a Health Savings Account (HSA)?
- What is Plinqit?
- What types of IRAs do you offer?
- Can I pay an individual through bill pay?
- Does it cost anything to pay bills with Bill Pay?
- How can I sign my payees up for eBills?
- How can I transfer funds to another bank?
- How do I add a new payee?
- How do I add an additional pay from account to my Bill Pay?
- How do I customize notifications from Bill Pay?
- How do I hide a payee?
- Can I make a deposit at an ATM?
- Can I use a mobile wallet for my ChoiceOne debit card?
- Can I use my debit card when traveling?
- Do I need a PIN to use my Chip Card?
- How can I change my debit card pin number?
- How can I change my name on my account?
- How can I link additional accounts to my debit card?
- How can I report my debit card lost or stolen?
- Can I cash a check if I don't have an account?
- Can I make a deposit at an ATM?
- Can I order checks online?
- Can I use a mobile wallet for my ChoiceOne debit card?
- Hours and Locations
- How can I add or remove someone from my account?
- How can I avoid overdraft and NSF fees?
- How can I change my name on my account?
- Can I make my loan payment online?
- Can I set up automatic payments for my loan?
- Do you offer student loans?
- Does ChoiceOne Bank offer consolidation loans?
- How can I apply for an auto loan?
- How can I get the payoff amount on my loan?
- How can I view my current interest rate in Online Banking?
- How do I apply for a Mortgage?
- Can I use a mobile wallet for my ChoiceOne debit card?
- How can I get copies of my checks?
- How do I distinguish the difference between Available Balance and Current Balance displayed?
- How do I know I'm downloading the correct app?
- How do I set up mobile banking?
- How do I turn Touch ID on or off?
- What features are available on the app?
- What is a mobile wallet?
- Deposit Limit Amount
- How do I use mobile deposit?
- How should I endorse my check?
- I can not get my image to be accepted for mobile deposit, what can I do?
- Is there a fee for Mobile Deposit?
- What types of accounts are eligible for mobile deposit?
- When will my Mobile Deposit post to my account?
- When will the funds from my mobile deposit be available?
- Can I securely message someone if I have questions on my account?
- Can I set up an alert to notify me of account activity?
- Can I use a mobile wallet for my ChoiceOne debit card?
- How can I get copies of my checks?
- How do I access transaction information online?
- How do I change my user ID or password?
- How do I enroll in E-Statements?
- How do I self reset my online banking password if I am locked out?