Companies with ACH, Wires, or Positive Pay must use the new Treasury Portal. Learn More at our Treasury Services Page.
Customer Service
(888) 775.6687
Customer Service
(888) 775.6687
If you’re experiencing the financial challenges, we’re here for you. Solutions can include:
Loan counselors can be reached at 616.205.0318. Monday-Friday 8:00 AM – 5:00 PM (ET) and Saturday by appointment only. You can also contact us by email at [email protected]
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Applying is fast and easy. Here’s what you’ll need to have ready:
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial Banks to obtain, verify, and record information that identifies each person who opens an account.
What this means for you:
When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We must also ask to see your driver’s license or other identifying documents.
Online Applications are available for residents of our service area including Kent, Newaygo, Muskegon, Ottawa, Montcalm, Oceana, Osceola, Ionia, Mecosta, Lake, Allegan, and Barry Counties in Michigan.