.BANK - Effective January 23, 2023

ChoiceOne Bank is transitioning our website and email domains from “choiceone.com” to “choiceone.bank.” This change will provide another layer of enhanced security and verification requirements to reduce the risk of cyber threats and enable the Bank to provide a greater level of digital security.

WHAT IS .BANK?

.BANK is a protected domain, like .gov or .edu, but for verified banks. Replacing other generic top-level domains like .com, which can be purchased by anyone, .BANK enables quick verification that the website or email is authentically from our Bank, so you can interact with confidence when you see .BANK at the end of our email address and website URL.

WHY .BANK?

Our new .BANK domain helps to prevent phishing attacks against our employees, customers, and vendors by providing a visual identification cue for our emails and websites. Going forward, you should authenticate our emails and website(s) simply by looking for the “.BANK” (rather than .com) at the end of our email addresses and at the end of our URL. If it’s not .BANK it’s not us.

HOW IS .BANK MORE SECURE?

All banks using ‘.bank’ are verified and authenticated by fTLD Registry Services, LLC, the ‘.bank’ administrator. This ensures everyone using a ‘.bank’ domain is an eligible organization. Hackers and bad actors cannot get a ‘.bank’ domain to create lookalike domains for phishing and spoofing, as they can in a ‘.com’ and other publicly available domains.

DO I NEED TO DO ANYTHING DIFFERENTLY NOW THAT YOU’RE .BANK?

Our email addresses and website URL now end in .BANK. From now on, before interacting with emails from us, and before you enter your username and password on our website, simply look for the ‘.BANK’ to authenticate the email or website is ours.
Our .com email addresses are forwarding to our new .BANK email addresses, and our .com website redirects to our new .BANK site, but over time you should update your address book and bookmark for our site. 

The main takeaway: For security purposes our email addresses and website URL now end in ‘.BANK’ instead of ‘.com’; look for the ‘.BANK’ before interacting with any email or website of ours.
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What You Will Need Close Warning

Applying is fast and easy. Here’s what you’ll need to have ready:

  1. Your Social Security Number or Individual Tax Identification Number (ITIN)
  2. A US government-issued photo ID (e.g. Driver’s License, Passport, or State)
  3. A credit or debit card to fund your new account
  4. A valid email address

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial Banks to obtain, verify, and record information that identifies each person who opens an account.

What this means for you:
When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We must also ask to see your driver’s license or other identifying documents.

Online Applications are available for residents of our service area including Kent, Newaygo, Muskegon, Ottawa, Montcalm, Oceana, Osceola, Ionia, Mecosta, Lake, Allegan, and Barry Counties in Michigan.

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